Curbside Pick-Up

Curbside Pick-Up
Monday-Thursday
10:30 a.m.—3:00 p.m.

These are uncertain times and as such there may be circumstances such as holidays, inclement weather, illness, quarantines, special internal projects, etc. which may necessitate an unexpected pause in curbside services. We will do our best to update our website and social media as soon as possible in these cases.


General Information:

-In order to reserve and pick-up, you must be in good standing and have an active card with library.
-A patron may only have up to 3 holds at a time.
-You can have someone else pick-up your items from the front tables.
-Only books, DVDs, Audiobooks may be checked out.
-All items will have a 3-week loan period, including DVDs.
-To request an item, you can use the Place a Hold function on our catalog or call us between 8:00 a.m.—3:00 p.m. at 479-855-1753.
-The library will notify you when your items are ready. Just because you have placed a hold does not mean that your materials will be immediately ready. Please wait until you have been notified by the library to come pick up your materials.
 

Pick-Up Procedures:

-After the library has notified you that your request is ready, you may pick up your books from the tables outside of the library’s front doors.
-You may temporarily park in this area to pick up your request from the outside tables.
-Only one person at a time may approach the table to retrieve their bag.
-Each bag is labeled for the patron who requested it. Look for your name and the last 4 digits of your library card number attached to your bag. You don’t want to take the wrong one!
-You are welcome to send someone to pick up your request for you, but remember you are responsible for all materials checked out to your account.
-After you have been notified that your request is ready, you have until the Thursday of that week at 3:00 p.m. to pick up your bag.
-All returns MUST be placed in the book drop, NOT on the tables.
-We are unable to accept donations at this time. Please do not leave donations on the tables or in the book drops.


Have questions? Ask us!
Give us a call at 479-855-1753 Monday-Friday 8:00-3:00 p.m. or send an email to library@bellavistaar.gov